When conducting a reference check there are certain questions referees expect as if they have given a reference for an employee before they may be used to a certain set of questions. This begs the question, if referees know what questions are going to be asked, is it even worth asking them? The short answer is yes. Certain questions should always be asked when conducting a reference check.
The pre-employment screening process can be tiresome for some but nonetheless certain questions need to be asked. Most of these questions are quite basic and procedural in nature. Questions such as how long the referee worked with the candidate for, the nature of the relationship between the candidate and referee, why the candidate left his or her previously held role and the candidate’s title in his or her previous role. Questions like this seem basic and are asked a lot but are essential during the reference check process. These questions for the most part are easily verifiable against outside sources and should be used to confirm as much information as possible about the candidate.
Furthermore these questions should be easily and clearly answerable for referees with no need for too much thought or consideration. A referee not being able to answer these types of questions or providing conflicting information compared to what you already know can be seen as a slight red flag and at least warrants follow up questions during the reference check and overall recruitment process. Ensuring these questions are asked and answered appropriately during a thorough reference check will ensure you receive as much information as possible from what should be the last step in the pre-employment screening process before a decision is made of whether to employ or not employ your candidate.